How and when can I reach you?
You can always reach us Monday - Friday from 9 am - 5 pm via one of the following channels: Support Chat 💬...
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How long does my subscription run for?
A subscription to VineForecast always runs for one year. The subscription is always renewed automatically at the end of the service period. When to... -
Which payment methods are accepted?
We offer payment by credit card and SEPA direct debit mandate. -
How can I cancel my subscription?
You can manage your subscription yourself via our customer portal. To do this, go to Settings -> Billing. Click on "Cancel subscription" here. -
What notice periods do you have?
You can cancel at any time before the end of the service period via our customer portal (Settings -> Billing).