To take out a subscription, upgrade or downgrade, navigate to Settings -> Upgrade. Please note that subscription changes can only be made on the PC.
Take out a subscription for the first time
Select the desired package using the "Upgrade" button and then agree to the Terms of use and the Privacy policy to. Now click on "Enter payment details". The app will then redirect you to the billing page. Enter your payment details here and click on the green button at the bottom to finalise the process. If you have a discount code, you can redeem it on the left-hand side. Find out more here:
Perform upgrade
If you have already booked a package, you can tell by the fact that the button for the package you have booked is grey and can no longer be selected. If you would now like to book a larger package, you can simply click on the "Upgrade" of the corresponding package. The upgrade will be carried out immediately and charged pro rata to the remaining term of your subscription period.
Note: Only possible for the Basic and Pro packages
Carry out a downgrade
Similar to the upgrade, you can also downgrade a larger package to a smaller package. To do this, simply click on the "Downgrade" button for the relevant package. The downgrade will be carried out on the effective date of the next renewal.
Note: Only possible for the Pro and Premium packages