{"id":548,"date":"2024-06-11T12:28:08","date_gmt":"2024-06-11T10:28:08","guid":{"rendered":"https:\/\/help.vineforecast.com\/?post_type=ht_kb&#038;p=548"},"modified":"2026-03-16T17:19:05","modified_gmt":"2026-03-16T16:19:05","slug":"meine-pflanzenschutzdokumentation-ist-verschwunden","status":"publish","type":"ht_kb","link":"https:\/\/help.vineforecast.com\/en\/knowledge-base\/my-phytosanitary-documentation-has-disappeared\/","title":{"rendered":"My crop protection documentation has disappeared"},"content":{"rendered":"<p>If crop protection documentation is no longer visible in the app, this is often due to a caching error. This means that data cannot be retrieved correctly from the cache.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Solution:<\/h4>\n\n\n\n<p>Follow these steps to rectify the error and make the data visible again:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Open your crop protection documentation at <strong>Documentation<\/strong> -&gt; Plant protection.<\/strong><\/li>\n\n\n\n<li><strong>Click on \"All strokes\" at the top right.<\/strong><\/li>\n\n\n\n<li><strong>Click on \"All strokes\" again.<\/strong><\/li>\n<\/ol>\n\n\n\n<p>This will trigger a reload of the app. After these steps, all crop protection entries should be visible again.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Additional information:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the problem persists, please check your internet connection.<\/li>\n\n\n\n<li>Make sure you are using the latest version of the app.<\/li>\n\n\n\n<li>Contact support if the problem is not resolved despite these steps.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>If crop protection documentation is no longer visible in the app, this is often due to a caching error. This means that data cannot be retrieved correctly from the cache. Solution: Follow these steps to rectify the error and make the data visible again: This will trigger a reload of the app....<\/p>","protected":false},"author":2,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[5],"ht-kb-tag":[18,9],"class_list":["post-548","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-schlagkartei","ht_kb_tag-qa","ht_kb_tag-support"],"_links":{"self":[{"href":"https:\/\/help.vineforecast.com\/en\/wp-json\/wp\/v2\/ht-kb\/548","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.vineforecast.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.vineforecast.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.vineforecast.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.vineforecast.com\/en\/wp-json\/wp\/v2\/comments?post=548"}],"version-history":[{"count":0,"href":"https:\/\/help.vineforecast.com\/en\/wp-json\/wp\/v2\/ht-kb\/548\/revisions"}],"wp:attachment":[{"href":"https:\/\/help.vineforecast.com\/en\/wp-json\/wp\/v2\/media?parent=548"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.vineforecast.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=548"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.vineforecast.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=548"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}