{"id":789,"date":"2025-05-22T16:03:10","date_gmt":"2025-05-22T14:03:10","guid":{"rendered":"https:\/\/help.vineforecast.com\/?post_type=ht_kb&#038;p=789"},"modified":"2025-09-17T13:48:31","modified_gmt":"2025-09-17T11:48:31","slug":"%f0%9f%93%b1-testphase-oder-abo-abschliessen-warum-das-nur-im-browser-moeglich-ist","status":"publish","type":"ht_kb","link":"https:\/\/help.vineforecast.com\/en\/knowledge-base\/\ud83d\udcf1-test-phase-or-subscribe-why-this-is-only-possible-in-the-browser\/","title":{"rendered":"Conclude a trial period or subscription - why this is only possible in the browser"},"content":{"rendered":"<h3 class=\"wp-block-heading\">Problem<\/h3>\n\n\n\n<p>Would you like to extend your trial period or make changes to your subscription - but it doesn't work via the app?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Explanation<\/h3>\n\n\n\n<p>For technical reasons, it is unfortunately not possible to manage your subscription directly via the mobile app (iOS or Android). The app stores (Apple App Store and Google Play Store) impose restrictions that severely limit subscription management within the app.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Solution<\/h3>\n\n\n\n<p>Please therefore use the <strong>Browser version<\/strong> our platform to manage your subscription or extend your trial period.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">This is how it works:<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open a browser on your computer (e.g. Chrome, Safari, Firefox).<\/li>\n\n\n\n<li>Go to our website and log in with your access data.<\/li>\n\n\n\n<li>Navigate via a <strong>Click on your profile picture on the right<\/strong> to the area <strong>Upgrade<\/strong>.<\/li>\n\n\n\n<li>You can take out your subscription there. <\/li>\n<\/ol>\n\n\n\n<p>You can also extend the test phase 10 days before your 30-day test phase expires. You can find out more here:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-vineforecast-help-center wp-block-embed-vineforecast-help-center\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"WM9IX27b1W\"><a href=\"https:\/\/help.vineforecast.com\/en\/knowledge-base\/extend-test-phase\/\">Extend test phase<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&quot;Extend test phase&quot; - VineForecast Help Centre\" src=\"https:\/\/help.vineforecast.com\/knowledge-base\/testphase-erweitern\/embed\/#?secret=Op1QINLyRV#?secret=WM9IX27b1W\" data-secret=\"WM9IX27b1W\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Hint<\/h3>\n\n\n\n<p>All subscription adjustments, such as plan changes, payment details or trial period extensions, are only possible via the web version.<\/p>","protected":false},"excerpt":{"rendered":"<p>Problem You want to extend your trial period or make changes to your subscription - but it doesn't work via the app? Explanation For technical reasons, it is unfortunately not possible to manage your subscription directly via the mobile app (iOS or Android). The app stores (Apple App Store and Google Play...<\/p>","protected":false},"author":2,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[4],"ht-kb-tag":[],"class_list":["post-789","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-einstellungen"],"_links":{"self":[{"href":"https:\/\/help.vineforecast.com\/en\/wp-json\/wp\/v2\/ht-kb\/789","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.vineforecast.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.vineforecast.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.vineforecast.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.vineforecast.com\/en\/wp-json\/wp\/v2\/comments?post=789"}],"version-history":[{"count":0,"href":"https:\/\/help.vineforecast.com\/en\/wp-json\/wp\/v2\/ht-kb\/789\/revisions"}],"wp:attachment":[{"href":"https:\/\/help.vineforecast.com\/en\/wp-json\/wp\/v2\/media?parent=789"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.vineforecast.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=789"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.vineforecast.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=789"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}